Frequently Asked Questions
All your questions about 7bot answered in one place
Deposits, withdrawals, cricket betting, casino games, and accounts — find detailed answers to whatever questions you have about 7bot on this page.
If a question comes to mind while using 7bot, this FAQ page is your best resource. From cricket betting to depositing via bKash, opening an account to withdrawal times — every topic is answered in plain, simple language. Browse the questions organised into five sections below and find the information you need. If you cannot find an answer, our support team is always there for you.
Frequently Asked Questions
Cricket Betting
Live in-play betting means placing bets while a match is in progress. On 7bot, you can bet even after a match has started — for example, how many runs will be scored in the next over, or who will take the next wicket. Odds change after every ball, so you need to read the situation and make quick decisions. This betting experience is much more fast-paced and exciting.
If a match produces no result (No Result) due to rain or any other reason and no official result is announced, the bet is generally considered void and your full stake is refunded. However, if a result is determined by the Duckworth-Lewis method, that is treated as a valid result and the bet is settled accordingly.
Decimal odds are quite simple to read. Say the odds are 2.50 — that means if you bet ৳100 and win, you receive ৳250 in total (profit of ৳150 plus your original stake of ৳100). The higher the odds, the lower the probability of winning but the larger the reward. Odds never go below 1.00, and odds of 1.01 mean the system considers the outcome almost certain.
7bot offers many types of cricket markets. Popular markets include Match Winner (which team will win), Total Runs, Top Run Scorer, Method of First Wicket, Over/Under, and innings-based Handicap. For example, in a Bangladesh vs India match you can bet on the market "which team will score more runs in the first innings".
An accumulator (or acca) bet combines selections from several matches into a single bet. You win only if every selection is correct — if even one is wrong, you lose the entire bet. The odds of each selection are multiplied together, so there is a chance to win a large reward from a small stake. The risk is higher, so experienced bettors generally recommend keeping the number of selections low.
Deposit Questions
Sometimes a deposit can take a little time to process due to network delays. First, retrieve the transaction confirmation message from your mobile wallet (bKash, Nagad, or Rocket). Then contact 7bot's 24/7 live chat support with the transaction ID and amount. Our team will verify it quickly and resolve the issue.
The minimum deposit amount on 7bot is ৳100. This applies to every payment method — the same rule holds for bKash, Nagad, and Rocket. The purpose of this limit is to give you the option to start with a small budget and play gradually.
Log in to 7bot, go to the Deposit option, and select Nagad. Send the required amount to the displayed payment number from your Nagad app. Use the "Send Money" option and enter your 7bot user ID as the reference. Once the payment is complete you will receive a confirmation from Nagad, and your balance will be updated shortly after.
7bot currently supports three payment methods: bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. All three methods are widely used and secure in Bangladesh. You can deposit using whichever of the three is most convenient for you.
7bot does not charge any deposit fee of its own. However, your mobile wallet service (bKash, Nagad, or Rocket) may apply a small charge for "Send Money" according to its own policies. This charge is set by the respective wallet's terms and has no connection to 7bot.
Account Questions
Signing up on 7bot is very straightforward. Go to the login page and choose the option to create a new account. Enter a unique username, a strong password, and your active mobile number. Please note that 7bot is only for users aged 21 and above. Registering with accurate information makes it easier to recover your account in the future.
Create your username using a combination of English letters and numbers, and keep it between 6 and 20 characters. The stronger your password, the more secure your account — use a mix of uppercase and lowercase letters, numbers, and special characters (such as @, #, !) and make it at least 8 characters long. Avoid easy or guessable passwords (such as "123456").
The most common cause of login issues is an incorrect password or username. If Caps Lock is on, turn it off. If you have forgotten your password, use the "Forgot Password?" option. Try clearing your browser cache and logging in again. If the problem persists, contact live chat — the issue will be resolved quickly.
After logging in to your account, go to Profile Settings where you will find the option to update your personal information. If you need to change your phone number or any payment-related details, it is advisable to get assistance from the support team for security reasons. You may be asked to verify your identity before any changes are made.
Yes, you can log in to your 7bot account from any device or browser. Logging in from a new device may include a verification step for security purposes. Try to avoid logging in from multiple devices at the same time, and always log out after playing on public Wi-Fi.
Withdrawals
The standard withdrawal time on 7bot is 5 to 30 minutes. In most cases your money reaches your bKash, Nagad, or Rocket account within this time. During busy periods or in special circumstances it may take a little longer, but the process is generally completed within this window.
"Pending" means the withdrawal request is in the verification process. If it remains pending for more than 30 minutes, contact live chat and provide the withdrawal amount and time. Our support team will check the status of the request and take the necessary steps.
No, withdrawals can only be sent to a mobile wallet registered in your own name. Transactions are completed after verifying the account holder's identity for security reasons. Withdrawal requests to another person's number will not be accepted and may be rejected.
The minimum withdrawal amount on 7bot is ৳1,000. Withdrawal requests below this amount are not processed. Before withdrawing, make sure your balance is sufficient and that any wagering requirements on bonuses have been met.
Casino & Table Games
Yes, 7bot's live casino is fully mobile-friendly. You can play directly from the browser on any Android or iOS device — no separate app download is needed. A stable internet connection (4G or Wi-Fi) is recommended for a good experience, as live video streaming uses more data.
In live dealer games, a real dealer runs the game via live video streaming from a professional studio. You can watch the dealer deal cards or spin the roulette wheel on your screen and place your bets. Game results are determined in real time, not by a computer algorithm — that is what makes live casino unique.
Teen Patti is a three-card game where the player with the highest-value card combination wins — a trio (three of the same card) is the best hand. Andar Bahar is simpler: a trump card is drawn and you bet on whether its matching card will appear on the "Andar" (left) side or the "Bahar" (right) side — whichever side gets the match first wins.
In roulette, a wheel is spun and the result is determined by where a small ball lands. You can bet on a number, a colour (red/black), odd/even, or a group of numbers. Betting on the exact number gives the highest reward, while betting on a colour gives a better chance of winning but a smaller reward. For complete beginners, starting with colour or odd/even is a good approach.
RTP (Return to Player) is a statistical figure that shows what percentage a game returns to players on average over a long period of play. It is not a guarantee — it is an average across millions of rounds. A higher RTP is generally more favourable for players. Volatility refers to how frequently wins occur and how large they can be — high volatility means larger but less frequent wins.
Didn't find the answer to your question?
If your question is not in this FAQ, do not worry. 7bot's support team is ready to help in Bengali and English, 24 hours a day, 7 days a week. Chat with us directly via live chat or send us an email — we will get back to you promptly.
Log in to 7bot24/7 Live Chat Support Use the live chat on the site for instant help with any issue.
Email Support [email protected] — write to us by email for detailed questions.
Support in Bengali and English Contact us in whichever language you prefer.